Resolved -
Service performance has returned to normal, so this incident is being marked as resolved. We will continue to monitor while tracking our support case with our cloud provider for their networking incident.
Mar 18, 17:52 PDT
Monitoring -
We have confirmed that the degraded performance is due to a networking issue in our cloud provider's (Azure) East US data center. We have opened a support case and will continue to track this to closure and are monitoring the system.
Mar 18, 17:37 PDT
Update -
We have confirmed that the degraded performance is due to a networking issue in our cloud provider's (Azure) East US data center. We have opened a support case and will continue to track this to closure.
Mar 18, 17:34 PDT
Update -
We are continuing to investigate this issue but impact has lessened since it first started.
Mar 18, 17:02 PDT
Investigating -
We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to establish PCoIP connections to their Remote Workstations. In addition, administrators are unable to create new deployments nor administer them. We are actively investigating and will report back within 60 minutes.
Mar 18, 16:36 PDT