Minor Service Outage

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HP Anyware official status page for all services.
To find status of third party systems we depends upon please visit : https://awm-third-party.statusgator.app/

Anyware SaaS Operational
90 days ago
99.94 % uptime
Today
Anyware Manager ? Operational
90 days ago
99.93 % uptime
Today
Anyware Manager Enterprise (AME) ? Operational
90 days ago
99.95 % uptime
Today
Anyware Gateways Operational
90 days ago
100.0 % uptime
Today
WestUS Gateway Cluster ? Operational
90 days ago
100.0 % uptime
Today
WestUS2 Gateway Cluster ? Operational
90 days ago
100.0 % uptime
Today
WestUS3 Gateway Cluster ? Operational
90 days ago
100.0 % uptime
Today
EastUS Gateway Cluster ? Operational
90 days ago
100.0 % uptime
Today
CentralUS Gateway Cluster ? Operational
90 days ago
100.0 % uptime
Today
SouthCentralUS Gateway Cluster ? Operational
90 days ago
100.0 % uptime
Today
BrazilSouth Gateway Cluster ? Operational
90 days ago
100.0 % uptime
Today
NorthEurope Gateway Cluster ? Operational
90 days ago
100.0 % uptime
Today
SwitzerlandNorth Gateway Cluster ? Operational
90 days ago
100.0 % uptime
Today
SpainCentral Gateway Cluster ? Operational
90 days ago
100.0 % uptime
Today
Cloud License Server ? Partial Outage
Teradici Customer Self-Service Portal ? Operational
Downloads ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
There may be a short service disruption while we do maintenance on the system. We will endeavor to ensure any disruption is minimal. This may affect deployments, the ability to create Remote Workstations as well as establish new PCoIP sessions to Remote Workstations. Existing PCoIP sessions during this maintenance window will not be impacted.
Posted on Feb 06, 2025 - 17:01 PST
Past Incidents
Feb 7, 2025
Resolved - This incident has been resolved.
Feb 7, 16:04 PST
Monitoring - We have observed enrollments being processed by our system at a slow rate. Please reach out to support if you are experiencing any issues with regards to machine enrollment.
Feb 7, 14:35 PST
Investigating - We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to enroll new machines into the service. We are actively investigating and will report back within 60 minutes.
Feb 7, 13:40 PST
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Completed - The scheduled maintenance has been completed.
Jan 31, 09:35 PST
Verifying - Verification is currently underway for the maintenance items.
Jan 31, 08:53 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 08:39 PST
Scheduled - There will be no impact to customers
Jan 31, 08:39 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 08:35 PST
Scheduled - releasing hotfix for Web Portal
Jan 31, 08:34 PST
Jan 30, 2025
Completed - The scheduled maintenance has been completed.
Jan 30, 14:48 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 13:48 PST
Scheduled - We will be performing a minor hotfix update to the web front-end. Most users will not be affected during the change period.
Jan 30, 13:47 PST
Jan 29, 2025
Resolved - The issue has been resolved
Jan 29, 12:09 PST
Identified - Issue is only affecting UI logins.
Jan 29, 08:42 PST
Investigating - We are working with Azure support to resolve a DNS issue
Jan 29, 08:35 PST
Jan 28, 2025
Resolved - At 6:04am PST a failure of power management of resources in AWS was identified.
An update was applied to correct the issue at 8:30am PST and the issue was verified as resolved by 8:44am PST.
This only impacted the power management of AWS resources and no other functionality.

2025-02-04 UPDATE: The start time of the incident is updated from 7:15am to 6:04am.

Jan 28, 08:45 PST
Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.