Resolved -
This incident has been resolved.
May 15, 16:02 PDT
Update -
Most HP Anyware downloads are available again. If you’re unable to download a specific component, please open a support ticket and our team will assist while we continue restoring full download availability.
May 12, 11:16 PDT
Update -
We are continuing to monitor for any further issues.
May 7, 13:14 PDT
Update -
Download availability remains impacted for the latest release; earlier releases remain available. We’re continuing validation and remediation to restore full download access. For critical needs, please contact Global Support Services (GSS) for assistance while this remains unresolved.
May 4, 15:26 PDT
Monitoring -
Development updates are complete and integration work is underway on the website front end/back end, with testing in progress. We’ll restore downloads once validation is complete. Impact is limited to the latest release (26.01); version 25.10 and earlier downloads are available the support team workaround remains available for critical cases. Thank you for your patience.
Apr 30, 19:46 PDT
Update -
Remediation continues for the issue. Multiple fixes are being tested.
Workaround: For critical cases, please contact Global Support Services (GSS) for help obtaining downloads until the issue is resolved
Apr 29, 18:36 PDT
Identified -
The issue has been identified and a fix is being implemented.
Apr 29, 13:10 PDT
Investigating -
HP Anyware software downloads are currently unavailable due to a service outage related to an ongoing migration. The team is actively working to restore access.
Apr 29, 11:33 PDT